9.H.29) Collect data to ensure that older adults are being well served by state and local service providers
Providing services to older adults can pose a number of problems, not least that many older people lack the access to information to easily find out what services are available to them. As well as allowing many individuals in need of support to fall through the cracks, the lack of centralized data also increases the likelihood of duplication of services. More robust tracking of which of the region’s residents are receiving – or in need of – which services will both increase the quality of service the Commonwealth and municipalities provide and increase the comprehensiveness of coverage of these services.
29.a Executive Office of Elder Affairs should establish a database to coordinate services and interventions
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